Returns & Exchanges

At Empire Games, we want you to feel legendary in your gear, which is why we offer a hassle-free 30-day return policy on all unworn apparel. If your new fit doesn't meet your standards, we are committed to making it right with a quick exchange or full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.

3

Print and Ship

Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Inspection and Refund

Once our team verifies the condition of your return, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing